Refund policy

We believe you’ll fall in love with our products once you experience them in person, but if for any reason you don’t - returns are on us. Shop with peace of mind knowing our free returns make every purchase risk-free.

Money-Back Guarantee with Free Returns

We offer a money-back guarantee for up to 14 days from the date of delivery. If you are not completely satisfied with your purchase, you may request a refund within this period, and we’ll cover the cost of return shipping.

Eligibility for Returns

  • Eligible Products: To be eligible for a return, products must be unused and in the same condition as when received.
  • Non-Eligible Products: Made-to-order items, items purchased on sale and items that are part of the We Are Not Perfect collection are not eligible for return.

Easy Free Return Process

  1. Initiate Your Return: Contact us within 14 days of receiving your order to request a free return label. Use the contact page, e-mail or message us on Instagram.
  2. Prepare Your Item: Ensure the product is securely packaged to prevent any damage during transit. The refund will only be processed if the items arrive in the same condition.
  3. Ship It Back: Use the provided return label and drop off your package at the designated carrier.

We take care of the return shipping costs, so you can shop with peace of mind.

Refunds

  • Once we receive and inspect your returned item, we will process your refund within 14 business days.
  • Refunds will be issued to the original payment method used for the purchase. Please note that it may take additional time for the refund to be reflected in your account, depending on your payment provider.

If you have any further questions about our return and refund policy, please don’t hesitate to contact us.