International Orders

Customers placing orders from outside the EU are considered international customers. Orders are shipped Delivered at Place (DAP).

This means the price shown on our website does not include local VAT or import duties. These charges are assessed by local authorities and are payable by the recipient before or upon delivery.

Estimated Import Charges

On product pages, we display an estimated import charge for your market.

This estimate is intended to help you understand the typical additional costs that may apply in your country. Please note that it is not a guarantee and may differ from the final amount, as VAT and import duties are determined by local authorities based on the shipment value, product classification, and local rules.

How Payment Works

After your order ships, the carrier handling the delivery will typically contact you before final delivery with the amount due. In most cases, payment can be made online. Once paid, the parcel is released for delivery.

Customs Paperwork and Procedures

When you place an international order, we prepare the necessary customs documentation to support smooth clearance.

The import process is handled by the carrier and local customs office, and you will be informed of any VAT and import duties due before final delivery.

Product Classification

Our products are classified under HS code 6802.21 and originate from Italy and Turkey. This information may be helpful for your local customs authorities when determining applicable VAT and import duties.

The information above is provided as a helpful guide. While we do our best to keep it accurate and up to date, we cannot guarantee completeness or current validity. For the most reliable and current details on VAT and import duties, please check with your local authorities.