We’re delighted to welcome our international customers! Your interest is greatly appreciated, and our team works diligently to fulfill and ship your orders as smoothly as possible. This page contains useful information to help ensure that you have a clear understanding of our pricing and delivery process.

Pricing & Taxes

If you’re shopping from outside the EU, prices displayed on our website are net prices. They do not include your local VAT and/or import duties, which may apply and be payable upon delivery.

Customs Paperwork & Procedures

When you place an international order, we carefully prepare all the necessary customs documentation to help ensure your parcel clears customs smoothly. Once your shipment arrives in your country, you’ll typically receive a notification from your local carrier or customs office. They will advise you of any VAT and/or import duties owed before your order is released for final delivery.

Product Classification

Our products are classified under HS code 6802.21 and originate from Turkey. Providing these details to your local customs officials can help them determine any applicable charges more accurately.

Please note that the information provided is intended as a helpful guide only. While we do our best to keep this information accurate and up to date, we cannot guarantee its completeness or current validity. Please check with your local authorities for the most reliable and current details on VAT, import duties, and related fees.

Tax and Customs Information

Sections below contain tax and customs information for international markets we currently ship to. 

VAT: 20%

Import Duties: 0% (Check the UK Integrated Online Tariff for more details)

Handling Fee: 8 GBP (see Royal Mail’s Fees)

Last update: 14.12.2024

VAT: 8.1%

Import Duties: 0% (check Swiss Customs)

Handling Fee: 13 CHF (see Swiss Post’s Fees)

Last update: 14.12.2024

VAT: 5%

Import Duties: 5% (check Dubai Customs)

Last update: 14.12.2024

Goods and Services Tax (GST): 9%

Import Duties: 0% (check Singapore Tradenet)

Last update: 14.12.2024